What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction records tied to your wallet are retained to process withdrawals, resolve disputes, and meet any reporting obligations
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that apply in your eligible region. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to understand how the platform is used. Cookies help us remember your session state so you do not
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have to log in again on the same device. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Retention periods vary by data type:
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active account data is held while your account remains open; transaction logs are kept for the period required under applicable financial rules in your jurisdiction. If you close your account, we will delete or anonymise personal data that we are not legally required to retain. Availability
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of this service and the data rights that apply to you depend on local law and your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.